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If this solution doesn’t help resolve the issue, proceed with the next workaround.

When prompted with the message “ Do you want to allow this program to make changes to your computer?” click Yes.

On your desktop, right-click the QuickBooks Desktop icon, and choose Run as administrator.

And, you can use any resources that ensure proper functioning of QuickBooks Desktop.įor running QB Desktop as a Windows administrator: When logged in to your computer as an administrator, you can take over most other programs in Windows. Solution 3 – Login as Windows Administrator to Run QuickBooks Desktop

Check if you still receive the error each time you end a process.

Click the Processes tab, and stop the programs one-at-a-time by clicking the End Process button.

In the Control Panel, you will be able to see the list of currently running background programs.

Click ‘Ctrl+Alt+Del’ keys together to open the Control Panel.

Identifying and stopping the conflicting programs may help you fix the error, and here’s how: Solution 2 – Identify and Close the Conflicting Programs

If rebooting resolves the issue, but you still get error 15215 repeatedly, implement the next solution to check the programs that could cause the conflict.

Quickbooks 2013 error 15215 software#

Restarting the system will force any background application to close or reset its settings, which may prevent your QuickBooks Desktop Payroll software from connecting to the server. Reboot/restart your system to relieve any blocked connection to the server. Your Windows Security Certificate is not expired. If so, verify your network compatibility with QuickBooks.ģ.

Quickbooks 2013 error 15215 download#

Also, try downloading payroll updates on another computer and check if you can perform the download successfully. Internet Explorer (IE) is your default browser, and you are using the latest IE 11 version.Ģ. Notes: Before troubleshooting, make sure that:ġ. Simple Solutions to Resolve QuickBooks Error 15215 Windows files or QB payroll program files are virus-infected.

Incomplete installation of the QuickBooks software.

Incorrectly configured Internet Explorer settings.

Quickbooks 2013 error 15215 update#

Firewall or antivirus software is blocking QB Desktop Payroll software to connect to the update server.

If it fails to verify the digital signature of the program file that you are downloading, it returns 15215 error.

Quickbooks 2013 error 15215 Pc#

It may also appear when trying to update maintenance release.īasically, before downloading any file, the QuickBooks program tries to verify the digital signature of all the downloaded files to protect the PC and its data from virus/malware attack. The error shows up when a user performs payroll updates, and QB is unable to verify the digital signature of the payroll program files. Or, you may encounter the error along with the text: “ Error 15215: Unable to verify digital signature”. You may receive the error with a text similar to: In the worst-case scenario, the issue might not let you open QuickBooks. When this error occurs, QB will not perform any updates. The text of the error message may differ, but it is usually caused due to incorrect configuration of Internet Explorer (IE) or when there is a conflict with another program running in the background. When downloading or installing QuickBooks Desktop updates, you may encounter QuickBooks® error 15215.